We have a fantastic opportunity for individuals who share our vision of exceptional customer service.
A Customer Ambassador is not just the friendly face of Transport for Wales Rail Services. They are the experts of the station, ticketing machines and the go to person for local knowledge.
This role requires proactive individuals who can think on their feet and remain calm under pressure. A confident communicator who can help customers who are worried or in a hurry in a tactful and sensitive manner.
Working in our Chester Station 35 hours per week that will include weekends, Bank Holidays, early starts and late finishes.
When you join our team, we will reward you with a competitive salary, free and reduced rate train travel for you and certain members of your family, full uniform and company pension scheme.
If the above describes you and you have a flexible attitude to your working hours and days, then please apply for this new and exciting position and join us on our continued journey.
Transport for Wales - Rail Services recognises its responsibilities with regard to the integrity and security of Personal Data and information collected during the recruitment process in accordance with the Data Protection Act 1998 (as amended) (the "Data Protection Legislation").
By accepting these Terms and consenting below, you agree that the information contained in your application and any other personal information obtained about you during the recruitment process ("Personal Data"), which may include Sensitive Personal Data (as defined in the Data Protection Act 1998), may be used by Transport for Wales - Rail Services and its affiliates for any purpose regarding your application. These purposes will include: recruitment activities related to this (or any future) vacancy; management and administration requirements; if you are offered a role with us we are permitted to use information collected during the recruitment process for the purpose of making the offer and to manage your on-going employment with us; and for compliance with any procedures, laws and regulations to which Transport for Wales - Rail Services is subject.
If you are offered a role with us then we will also undertake pre-employment checks, which may include, but not be limited to, checking your credit history, criminal records checks, address, academic qualifications and employer references.Accept & Continue
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