Customer Service Ambassador

Chester (Chester)

We have a fantastic opportunity for individuals who share our vision of exceptional customer service.

A Customer Ambassador is not just the friendly face of Transport for Wales Rail Services. They are the experts of the station, ticketing machines and the go to person for local knowledge.

This role requires proactive individuals who can think on their feet and remain calm under pressure. A confident communicator who can help customers who are worried or in a hurry in a tactful and sensitive manner.

Working in our Chester Station 35 hours per week that will include weekends, Bank Holidays, early starts and late finishes.

When you join our team, we will reward you with a competitive salary, free and reduced rate train travel for you and certain members of your family, full uniform and company pension scheme.

If the above describes you and you have a flexible attitude to your working hours and days, then please apply for this new and exciting position and join us on our continued journey.



TfW JD - Customer Ambassadors (2)


  • Location: Chester
  • Job Title: Customer Service Ambassador
  • Hours: 35
  • Salary £28,550
  • Closing Date 02/03/2020
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