Control Centre Manager

WROC (Cardiff)

We have an exciting opportunity for two Control Centre Manager’s to join us; you will take responsibility for and manage the day to day operations of our busy Control Centre and the company’s train operations.

Customers are key to what we do therefore, you will manage, lead and develop your team to continuously deliver a high-quality customer experience, whilst meeting operational safety and performance standards. You will work to ensure a real time delivery of the timetable, through use of the processes for incident management, service recovery, contingency planning and information.

You will need to be an excellent communicator as you will be responsible for developing and maintaining key working relationships with both internal and external stakeholders such as Network Rail, as well as being expected to represent the organisation at rail industry groups.

You will need a solid understanding of railway geography and operating and safety procedures, along with good knowledge of rules and regulations, fleet route availability, traincrew conditions of service and diesel multiple unit characteristics and instructions.

If you would like to find out more information on the role, please view the job description below.




Control Centre Manager JD


  • Location: WROC
  • Job Title: Control Centre Manager
  • Hours: 37
  • Salary Up to £54,000
  • Closing Date 26/03/2019
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