We have an exciting opportunity for two Control Centre Manager’s to join us; you will take responsibility for and manage the day to day operations of our busy Control Centre and the company’s train operations.
Customers are key to what we do therefore, you will manage, lead and develop your team to continuously deliver a high-quality customer experience, whilst meeting operational safety and performance standards. You will work to ensure a real time delivery of the timetable, through use of the processes for incident management, service recovery, contingency planning and information.
You will need to be an excellent communicator as you will be responsible for developing and maintaining key working relationships with both internal and external stakeholders such as Network Rail, as well as being expected to represent the organisation at rail industry groups.
You will need a solid understanding of railway geography and operating and safety procedures, along with good knowledge of rules and regulations, fleet route availability, traincrew conditions of service and diesel multiple unit characteristics and instructions.
If you would like to find out more information on the role, please view the job description below.
Transport for Wales - Rail Services recognises its responsibilities with regard to the integrity and security of Personal Data and information collected during the recruitment process in accordance with the Data Protection Act 1998 (as amended) (the "Data Protection Legislation").
By accepting these Terms and consenting below, you agree that the information contained in your application and any other personal information obtained about you during the recruitment process ("Personal Data"), which may include Sensitive Personal Data (as defined in the Data Protection Act 1998), may be used by Transport for Wales - Rail Services and its affiliates for any purpose regarding your application. These purposes will include: recruitment activities related to this (or any future) vacancy; management and administration requirements; if you are offered a role with us we are permitted to use information collected during the recruitment process for the purpose of making the offer and to manage your on-going employment with us; and for compliance with any procedures, laws and regulations to which Transport for Wales - Rail Services is subject.
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